Insurance
Cashless claims without the paper chase.
The pre-authorisation request fills in from the admission as the patient is admitted. While the insurer decides, the stay shows it is waiting. At discharge, the claim pack prints in one go with every paper the insurer asks for.
Before admission
Star Health · through Medi Assist TPA
Estimate ₹ 62,000 · General ward · 4 days
Waiting for the insurer
Claim pack · one print
- Claim form, Part BFilled in
- Bill summary and billsFrom the stay
- ReceiptsEvery payment
- Discharge summarySigned
- Cashless request and consentsCopies
- Lab reportsAs the lab issued them
The request fills in from the admission
Today
Where the time goes today.
-
“The pre-auth form is copied by hand from the file.”
The diagnosis, the estimate and the patient’s details are typed again into the insurer’s form.
-
“Nobody is sure which patients are still waiting on approval.”
Approvals are tracked on paper or on a phone, and a discharge stalls when one is missed.
-
“Claims come back for a missing paper.”
The documents are collected from five desks at discharge, and one is always left behind.
How it works
Four steps, start to finish.
-
1
Pick the insurer at admission
The insurer, the TPA and the policy are picked from the hospital’s list. The estimate fills in from the room and the package.
-
2
The request prints
The pre-authorisation request fills in from the admission and the estimate, ready to send before or as the patient is admitted.
-
3
The stay shows it is waiting
Admitted patients awaiting approval are marked on the ward list, and the discharge can wait for the final approval.
-
4
The claim pack prints
At discharge, Part B, the bills, receipts, the signed summary, consents and lab reports print as one pack.
Done for you
What happens without anyone doing it.
- The pre-authorisation request, filled in from the admission and the estimate
- The estimate, from the room, the days and the package
- Every stay awaiting approval, marked on the ward list
- The insurer’s share and the family’s share, kept apart on the bill
- The claim pack: Part B, the bills, receipts, summary, consents and lab reports in one print
What’s inside
Everything it covers.
Your list of payers
Insurers, TPAs, government schemes and companies, set up once.
Estimates at admission
From the room, the days and the package, ready before the patient goes up.
The pre-authorisation request
Filled in from the admission, printed for the insurer.
Waiting for the insurer
Every stay awaiting approval, marked where the desk already looks.
The insurer’s share on the bill
What the insurer pays and what the family pays, kept apart.
The claim pack
Every paper the insurer asks for, in one print.
Works with
Part of one record.
Questions hospitals ask
Does Aspataal send the claim to the insurer?
Aspataal prepares the papers. Your desk sends them through the insurer’s or TPA’s portal, or by courier, as it does today.
Which insurers and schemes does it handle?
Any insurer, TPA, government scheme or company your hospital adds to its list.
What if the approved amount is less than the bill?
The bill keeps the insurer’s share and the family’s share apart, so the desk collects the difference at discharge.
Book a demo